#Crucial conversations training course how to#

Julia Lai Abdullah, brings with her 21 years of performance-based training and development experience. Do we work with others who are hard to get along with, drag their feet, avoid tough issues, advocate their position excessively, respond poorly to pressure, easily become emotional, or run away when disagreements arise?Īnd if your answers is 'YES' then you and your team needs this Crucial Conversations training course!.Do we suffer from information hoarding, taboo topics, deference, disagreement, analysis paralysis, office politics, or alienation?.Managers, Executives, Supervisors & Senior Administrative Support Staff who asked. WHO NEEDS CRUCIAL CONVERSATIONS TRAINING? Speak persuasively - effectively talk about emotional, controversial, and high-stake topics.Foster teamwork - get the right people involved in a way that ensures better decision making and guarantees commitment.Build acceptance rather than resistance - give and receive feedback in a way that enhances relationships and improves results.

Resolve disagreements - address concerns by talking respectfully, candidly and skilfully with the other party in a safe way.

Guided exploratory discussions - Interesting video-based participative learning - Engage in extensive in-class practice and personal reflection as you explore and master crucial conversation skills. It introduces a set of tools that builds alignment, agreement, and interpersonal communication.

#Crucial conversations training course how to#

This course teaches you how to achieve spirited dialogue at all levels in your organization. Could a conversation (or avoiding one) be keeping you from getting the results you need?When faced with 'People' problems - from declining quality, poor productivity, lack of teamwork, or strained working relationships - it is likely that you are experiencing the effects of a poorly held crucial conversation.